How to Solve 'WhatsApp Calls Dropping' – Simple Fixes for a Frustrating Issue
If you’ve ever had a WhatsApp call drop in the middle of a conversation, you know how annoying it can be. It interrupts the flow of conversation, and if it happens often, it can make communicating via WhatsApp calls a real hassle. The good news is that there are several simple steps you can take to try and fix this problem. Today, we’re going to walk you through some of these solutions so you can get back to having your calls without the interruption.
Check Your Internet Connection
One of the most common reasons why WhatsApp calls drop is a shaky internet connection. WhatsApp calls use your internet, not your cellular network, to connect calls. So, if your internet is slow or keeps disconnecting, your call quality will suffer. Here's how to improve your connection:
- Switch Between Wi-Fi and Data: If you're on Wi-Fi and experiencing issues, try switching to mobile data, or vice versa. Sometimes, one can be more reliable than the other.
- Move Closer to the Router: If you're on Wi-Fi, moving closer to your router can give you a stronger signal.
- Restart Your Router: Sometimes, simply turning your router off and then on again can improve your internet speed.
Clear WhatsApp Cache
The WhatsApp cache helps the app to function smoothly by storing temporary data. However, over time, this data can become corrupted, leading to issues like calls dropping. Clearing your WhatsApp cache can often fix the problem. Here’s how to do it:
- Go to your phone’s Settings.
- Tap on Apps & notifications, then find WhatsApp.
- Tap on Storage, then on Clear Cache.
Remember, this will not delete your messages or media.
Update WhatsApp
Using an outdated version of WhatsApp can cause various issues, including call dropping. App developers regularly release updates to fix bugs and improve performance. Thus, ensuring your app is up-to-date is crucial. Here’s how to check for updates:
- For Android users, go to the Google Play Store, search for WhatsApp, and if there’s an update available, you’ll see an "Update" option.
- For iPhone users, go to the App Store, click on the profile icon, find WhatsApp, and if an update is available, you’ll see the option to "Update."
Disable Battery Saver Mode
Battery saver modes can restrict background data usage, which might affect WhatsApp calls. If your phone is in battery saver mode, try disabling it to see if your call quality improves. You can do this in your phone’s Settings under the Battery section.
Check for Network Congestion
If many people are trying to use the same network simultaneously, it can cause congestion, leading to poor call quality or dropped calls. Try making WhatsApp calls at different times to see if network congestion might be the issue.
Check WhatsApp's Permission Settings
WhatsApp needs certain permissions to function correctly, including access to your microphone and Wi-Fi/connection settings. If these permissions are disabled, it could be why your calls keep dropping. Go to your phone’s Settings, find WhatsApp, and check that all necessary permissions are enabled.
Reinstall WhatsApp
If you’ve tried all the above steps and are still facing issues, reinstalling WhatsApp can be a last resort. This can help fix any underlying problems with the app itself. Before doing this, make sure to back up your chats to avoid losing any messages. Then, uninstall and reinstall WhatsApp from your phone’s app store.
Contact Your Internet Service Provider (ISP)
If you’ve done everything and the problem persists, the issue might be with your internet service provider. Give them a call to see if there are any known issues in your area or if there’s anything else they recommend.
Finally, remember that sometimes external factors beyond your control can affect call quality. However, by following the steps above, you can mitigate many common issues that lead to WhatsApp calls dropping. Stay patient, and with a bit of troubleshooting, you can enjoy clear and uninterrupted calls once again.