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Why Your Smartphone Freezes During Phone Calls

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Why Your Smartphone Freezes During Phone Calls

In today's high-speed world, smartphones are more than just a means to communicate. They've become our lifeline to the internet, entertainment, and keeping in touch with loved ones. Yet, despite their advanced technology, it's not uncommon to encounter a frustrating hiccup now and then - your smartphone freezing during phone calls. Are you curious about why this happens and how you can fix it? Let's dive in.

1. Overwhelming Apps and Processes

Your smartphone is basically a mini-computer, multitasking numerous applications and processes at any given time. When you're on a call, your phone is not just maintaining the call; it's also running background apps, fetching email updates, notifications, and more. This multitasking can sometimes overload the phone's processor and memory, causing the phone to freeze. It's like having too many browser tabs open on your computer - eventually, everything slows down or stops.

Solution: Regularly close background apps you're not using and restart your phone once a day to clear the memory and give it a fresh start.

2. Software Glitches

Software updates are meant to improve your phone's performance, but sometimes they bring bugs and glitches. If your phone started freezing during calls after a recent update, it's possible the update is the culprit. Additionally, certain apps might not be compatible with the newest software version, leading to conflicts that end up freezing your phone.

Solution: Keep an eye on forums or the news section of your smartphone’s manufacturer for updates or patches that address these bugs. Downgrading to an earlier software version could be a temporary fix but consult with a professional before attempting this.

3. Weak Network Connection

Your phone requires a stable network connection to place or receive calls. In areas with poor network reception, your device works overtime trying to maintain the call, which can sometimes cause it to freeze or crash altogether. This is because the phone's system resources are stretched thin, working harder to keep the call going.

Solution: If possible, move to a location with better reception. Alternatively, connecting to a Wi-Fi network and using a VoIP (Voice over Internet Protocol) service like WhatsApp or Skype for calls can bypass the need for a strong cellular signal.

4. Outdated or Corrupt Apps

Apps that are not updated regularly or have become corrupt can also cause your smartphone to freeze. These apps may have compatibility issues with your phone's operating system or might be hogging more resources than they should be, leading to system instability.

Solution: Regularly update all apps to their latest versions. If a particular app is causing issues, try uninstalling and reinstalling it. For apps that continue to freeze, consider seeking alternatives or contact the app developer for support.

5. Hardware Issues

While less common, hardware issues like a failing processor, faulty RAM, or overheating can also cause your phone to freeze during calls. These problems are more serious and often need a professional's touch.

Solution: Prevent overheating by avoiding direct sunlight and not using the phone while it's charging. If you suspect a hardware issue, consult with a certified technician or your phone's warranty service.

6. Insufficient Storage

A phone with nearly full storage can exhibit various performance issues, including freezing during calls. This is because your smartphone needs some free space to create temporary files for ongoing processes.

Solution: Regularly clear cache, delete unused apps, and transfer photos and videos to cloud storage or an external storage device to free up space.

In Summary

A smartphone freezing during phone calls is a common annoyance that can have various causes - from overloaded processes and software glitches to network issues and hardware malfunctions. By understanding these reasons, you can take proactive steps to remedy the situation, improving your phone's performance and your overall experience. Remember to maintain your smartphone by regularly updating apps, managing storage, and giving it a restart every now and then. If all else fails, don't hesitate to seek help from a professional. With these tips, you'll be back to smooth, uninterrupted calls in no time.